Frequently Asked Questions
Booking & Session Details
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We recommend booking 3–4 weeks in advance to make sure your preferred date and time are available — especially during busy seasons like spring blossoms or autumn leaves.
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We completely understand that life can be unpredictable — traffic, a flat tire, or a sudden emergency can happen to anyone.
If you’re running behind, please let us know as soon as possible.Because we reserve your session time exclusively for you (and often travel or plan around natural light), delays or last-minute cancellations do affect the schedule.
If you’re more than 15–20 minutes late, your session may be shortened to stay within the original time slot.
If you need to cancel, please do so at least 48 hours in advance so we can offer your time to another client.
One complimentary reschedule is allowed with at least 48 hours’ notice. Late reschedules will incur a small fee.
For same-day cancellations or no-shows, the session fee is non-refundable, though a partial credit may be offered at our discretion.
We truly want every session to be relaxed and enjoyable — arriving a few minutes early helps us start on time and make the most of that perfect light. 🌤️
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Absolutely! we can recommend some great spots, or we can shoot somewhere meaningful to you — like your home or a special outdoor location.
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Yes — a small retainer secures your date and time. The remaining balance is due on or before the session day.
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For certain sessions like cake smashes, I have a small selection of props. Outfits are client-provided, but I’m happy to share tips on what photographs beautifully.
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Every package includes high-resolution, edited images delivered via a private online gallery.
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Yes! We love Pets and are always welcome. Just let me know ahead of time so we can plan accordingly.
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We can reschedule or switch to an indoor location.
Editing & Delivery
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You’ll receive your edited images within 2–3 weeks after your session. Events may take slightly longer.
We always try our very best to deliver them sooner, because we know how excited you’ll be to share these moments with your family and friends. -
All images are delivered through a private online gallery. From there, you can download, share, and order prints.
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Yes — every image is edited for light, color, and overall style, with gentle retouching for skin and small distractions.
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Yes! We love when clients share their memories. Please tag @soulence.photography so we can celebrate with you!
Let’s Create Something You’ll Treasure
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